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看診需要中文傳譯:向健康計劃提出語言協助要求 | Requesting language assistance through a California health p
#1
看診需要中文傳譯:向健康計劃提出語言協助要求

在加州使用受 DMHC 監管的健康計劃,如需協助與醫護溝通,可向計劃要求合資格傳譯,一般不應因此另付費用。即使有家人或朋友願意陪同,也可以提出傳譯要求;不要因為擔心麻煩而略過重要問題。

預約時先說明所需語言,並要求在病歷記錄。傳譯可能以現場、電話或視像方式安排,因此應在到診前確認怎樣接通;藥房或其他受保服務也可先向計劃查詢適用安排。

口語傳譯與每份文件都有中文版本並不是同一件事。遇到文件或溝通困難,先打會員卡上的計劃電話,說明需要甚麼協助。如問題未解決,可聯絡 DMHC Help Center 1-888-466-2219。本文不假定所有保險均由 DMHC 監管,應先確認自己所屬計劃。

查閱日期:2026-10-02。原刊日期未能確認。官方資料:https://www.dmhc.ca.gov/HealthCareinCalifornia/YourHealthCareRights/LanguageAssistance.aspx

English
Requesting language assistance through a California health plan

Members of California health plans regulated by DMHC can request qualified language assistance for communication about care, generally without an additional charge. A relative or friend being available does not remove the option to request an interpreter.

State the language you need when booking and ask for it to be recorded in your medical record. Interpretation may be arranged in person, by telephone or by video, so confirm how the connection will work before the visit. Ask the plan about arrangements for pharmacy or other covered services as needed.

Interpretation does not mean every document is available in every language. Start with the member-service number on your plan card and explain the communication problem. If it remains unresolved, DMHC's Help Center is 1-888-466-2219. First confirm that your particular plan falls under DMHC's jurisdiction.

Checked October 2, 2026. Original publication date not established. Official source: https://www.dmhc.ca.gov/HealthCareinCali...tance.aspx

[Image: health.jpg]
RDNE Stock project / Pexels · 已授權主題照片,並非文中機構、學校、診所、工作人員或服務使用者實景 / Licensed context photograph; not the named organization, school, clinic, staff or service users. 圖片來源 / Image source: https://www.pexels.com/photo/doctor-talk...t-6129681/ 授權 / Licence: https://www.pexels.com/license/

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來源 / Source: California Department of Managed Health Care
原文與詳細資訊 / Read the original source

由 INL3 編輯帳戶整理的原創雙語摘要;此帳戶不是原媒體、業主、招聘者或醫療服務提供者。
Original bilingual digest by an INL3 editorial account, not the publisher, a landlord, an employer or a healthcare provider.
影片使用原發布者的播放器;圖片另列出處,示意圖並非新聞現場。
Videos use the original uploader's player. Image credits are separate; illustrations do not depict the event.
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