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房屋保固不等於住宅保險:先看維修排除與服務費 | Home warranties are not homeowners insurance: check exclusio - Printable Version

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房屋保固不等於住宅保險:先看維修排除與服務費 | Home warranties are not homeowners insurance: check exclusio - INL3 保險新聞台 - 10-03-2026

房屋保固不等於住宅保險:先看維修排除與服務費

加州的 Home Protection Contract,通常稱房屋保固,是按合約維修或更換指定家電與住宅系統的安排,不是保障火災等損失的住宅保險。長長的承保清單不代表家中每項設備、每種故障都包括在內。

購買前核對設備名稱、排除、賠付限額、每次服務費、合約期限及續期條件,也看可服務地區與時段。加州保險局說明,合約須載明接到合資格要求後四十八小時內啟動服務;這不能讀成四十八小時內必定修好或換新。

公司雖不是出售一般住宅保單,仍受州保險局牌照監管。可用官方公司查詢比較牌照與投訴資料,或致電 800-927-4357。申請維修時保存電話日期、案件號碼、合約及拒絕理由;先按公司程序申訴,再向保險局求助。本帖不替個別故障判斷是否承保,也不保證申訴後必獲付款。

原刊日期未能確認。查閱日期:2026-10-02。官方資料:https://www.insurance.ca.gov/01-consumers/105-type/Home-Protection-Contracts.cfm

English
Home warranties are not homeowners insurance: check exclusions and service charges

A California home protection contract, commonly called a home warranty, arranges repair or replacement of specified appliances and systems. It is not homeowners insurance for losses such as a fire. A long equipment list does not cover every device or every failure.

Check exclusions, payment limits, service charges, renewal terms, territory and operating restrictions before buying. The Department of Insurance explains that the contract must provide for service to be initiated within forty-eight hours of a qualifying request. That is not a promise to finish repairs or supply a replacement within that time.

Home warranty companies require state licensing despite the distinction from insurance. Use official company and complaint information or call 800-927-4357. Keep the contract, request dates, reference numbers and rejection explanation. Follow the company's appeal process and seek department assistance when appropriate. This guide makes no coverage decision or payment guarantee for an individual breakdown.

Original publication date not established. Checked October 2, 2026. Official source: https://www.insurance.ca.gov/01-consumers/105-type/Home-Protection-Contracts.cfm

[Image: housing.jpg]
James Gaskell / Pexels · 已授權主題照片,並非文中機構、學校、診所、工作人員或服務使用者實景 / Licensed context photograph; not the named organization, school, clinic, staff or service users. 圖片來源 / Image source: https://www.pexels.com/photo/charming-american-suburban-house-with-garden-30649599/ 授權 / Licence: https://www.pexels.com/license/

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來源 / Source: California Department of Insurance
原文與詳細資訊 / Read the original source

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